L7 Management – Level 5/6/7/8/9

Mandatory Units

Candidates must complete the following Units:

• Manage Your Own Resources and Professional Development
• Provide Leadership for Your Team
• Allocate and Monitor the Progress and Quality of Work in Your Area of Responsibilty
• Ensure Health and Safety Requirements are Met in Your Area of Responsibility

Optional Units

Candidates must select 3 of the following units

• Develop and Implement Operational Plans for Your Area of Responsiblity
• Promote Equality of Opportunity, Diversity and Inclusion in Your Area of Responsiblity
• Encourage Innovation in Your Team
• Plan Change
• Implement Change
• Develop Productive Working Relationships with Colleagues
• Recruit, Select and Keep Colleagues
• Provide Learning Opportunities for Colleagues
• Help Team Members Address Problems Affecting Their Performance
• Build and Manage Teams
• Reduce and Manage Conflict in Your Team
• Lead Meetings
• Support Individuals to Develop and Maintain Their Performance
• Initiate and Follow Disciplinary Procedure
• Initiate and Follow Grievance Procedure
• Manage a Budget
• Manage Finance for Your Area of Responsibility
• Manage Physical Resources
• Manage the Environmental Impact of Your Work
• Take Effective Decisions
• Communicate Information and Knowledge
• Manage a Project
• Monitor and Solve Customer Service Problems
• Work with Others to Improve Customer Service
• Prepare for and Participate in Quality Audits
• Manage the Delivery of Customer Service in Your Area of Responsibility
• Prepare Sales Proposals and Deliver Sales Presentations
• Sell Products/Services to Customers