Here's what you'll have to do
Food and Beverage Service at SCQF Level 5 (4 madatory units and 6 optional units)
Mandatory Units
Candidates must complete the following Units:
Maintain a Safe, Hygienic and Secure Working Environment
Work Effectively as Part of a Hospitality Team
Give Customers a Positive Impression of Yourself and Your Organisation
Maintain Food Safety when Storing, Holding and Serving Food
Optional Units
Candidates must complete 6 optional units: (This must include at least 1 Unit from each of Groups 1 and 2. The remaining 4 Units may be selected from Groups 1, 2 or 3, in addition to the mandatory units)
Group 1
Provide a Counter/Takeaway Service
Serve Food at the Table
Provide a Silver Service
Provide a Buffet/Carvery Service
Group 2
Serve Alcoholic and Soft Drinks
Prepare and Serve Cocktails
Prepare and Serve Wines
Prepare and Serve Dispensed and Instant Hot Drinks
Prepare and Serve Hot Drinks using Specialist Equipment
Group 3
Prepare and Clear Areas for Counter/Takeaway Service
Prepare and Clear Areas for Table Service
Prepare and Clear the Bar Area
Maintain Cellars and Kegs
Clean Drink Dispense Lines
Receive, Store and Issue Drinks Stock
Resolve Customer Service Problems
Promote Additional Services or Products to Customers
Deal with Customers across a Language Divide
Maintain Customer Service through Effective Handover
Maintain and Deal with Payments